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  Illinois State Police Citizen Complaint  

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As the first state police agency to receive national accreditation, the Illinois State Police is truly a network of facilities and people as diverse as Illinois itself. This network includes 21 district headquarters, eight full service forensic laboratories, and more than 3,000 dedicated members of the department.

Every year officers from the Illinois State Police issue hundreds of thousands of traffic citations and make thousands of arrests. Despite the large number of contacts and arrests, a relatively small number of complaints are generated against our employees. Sometimes the situation is simply informational where a citizen does not understand the laws involved, police powers or procedures. If the complaint involves an employee’s demeanor or actions such as misconduct or use of force, an investigation will be conducted. Illinois State Police employees are held to the highest standards of ethical conduct. We take every complaint seriously. When an investigation is completed and discipline is warranted, proper action is taken.

In addition to policing its own, the Illinois State Police, in conjunction with the Office of the Executive Inspector General, is responsible for enforcing provisions of Administrative Order #6. In short, Administrative Order #6 sets the procedures and guidelines for investigating and reporting misconduct by state employees and incidents at state facilities.

As the Illinois State Police looks to the future its employees embrace their responsibility to promote public safety with integrity, service, and pride to improve the quality of life for our citizens.

ISP Citizen Complaint Procedure
Contact the Division of Internal Investigation
Download a copy of the Citizen Complaint Form

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